Employment

The following positions are available at Project Hope:

Housing Case Manager/Care Coordinator
Substitute Teacher - Adult Educational Services (AES)
Prevention Specialist


To apply for a position at Project Hope, please send your cover letter and resume to:

Peggy Comfrey
Project Hope
550 Dudley Street
Roxbury, MA 02119

Email: pcomfrey@prohope.org
Fax: 617-238-0473


Housing Case Manager/Care Coordinator

Position Summary

Reporting to the Director of Housing Services, the Health Starts at Home Care Coordinator will be responsible for providing housing and case management assistance to families who are experiencing housing instability. The Care Coordinator will be responsible for assessing each family, linking them to needed services and providing follow-up case management services to ensure stability. 

Responsibilities
  • Accept referrals from Boston Medical Center Emergency Department. Families will be screened by Children’s Health Watch staff and if eligible, they will be referred to Project Hope;
  • Build trust with each family, and conduct a non-judgmental, strength-based assessment of the family’s housing situation and overall strengths and needs;
  • Work together with each family to develop an Individualized Family Service Plan, which will include a plan to address the family’s housing crisis;
  • Address the family’s immediate housing need by providing housing search, referring to Boston Housing Authority, obtaining flexible funding, or negotiating with the landlord, Housing Authority or Property Manager to prevent an eviction;  
  • Refer families to Nuestra Comunidad for benefits maximization and financial literacy and coaching and connect with Nuestra staff to ensure coordination of services;
  • Refer families with legal needs to the Medical-Legal Partnership. 
  • Connect the family with needed resources and services and follow-up with the family service plan;
  • Assess education and workforce development needs and make referrals to Project Hope’s Adult Education Department, Workforce Development Department, or external adult basic education, job preparation or employment programs; 
  • Once the immediate housing crisis has been resolved and the tenancy has been stabilized or the family has been placed into new housing, provide ongoing case management support, work together to set goals, and follow-up to assist the family in reaching these goals. 
  • Attend training on the Problem-Solving Education model and incorporate these techniques into the approach with families;
  • Attend other internal case manager trainings and meetings and outside trainings as needed;
  • Attend regular department staff meetings, all Project Hope staff meetings, and case reviews, as needed. 
  • Enter all data into Efforts to Outcomes (ETO) including but not limited to: case notes, assessments, and housing outcomes;
  • Cultivate knowledge of area resources and benefit programs and participate in established collaborations with other agencies;
  • Communicate effectively with other agencies participating in this collaboration, including Children’s Health Watch, Boston Housing Authority, Medical Legal Partnership, and Nuestra Comunidad;
  • Other duties as assigned by supervisor. 
Qualifications:
  • 3-5 years of housing search experience and/or case management experience required;
  • A bachelor’s degree in social work or a related field preferred;
  • Proven ability and experience working successfully with high risk families, communities, and culturally diverse populations.  Knowledge of poverty issues/concerns and resources.
  • Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues;
  • An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people;
  • A demonstrated ability to work independently;
  • Possess excellent interpersonal skills, demonstrate healthy relationship building and maintain well established professional boundaries with families.
  • Excellent written and oral communication skills, as well as organizational and time management skills. 
  • Bilingual (Spanish) required.
Education Requirements:
  • Bachelor's degree in social work or a related field preferred

Substitute Teacher - AES

Position Summary

Project Hope has a full service Adult Education Services Department, offering Adult Basic Education (which includes math, reading, social studies and science) classes as well as ESOL to a full range of adult learners from the community. We seek qualified substitute teachers who can serve on an "on call" basis to cover short and longer term absences. Classes are held Mondays through Thursdays between 9:30 a.m. and 3:30 p.m. Substitutes will be responsible for delivering prepared content material.

There is no guarantee of any particular number of minimum of hours.

Qualifications
  • Candidates should possess a background in education
  • Experience teaching adults
  • Be able to respond promptly and reliably to requests for substitution
  • Able to communicate and deliver class material effectively

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Prevention Specialist

Position Summary

Reporting to the Project Hope Diversion Coordinator, the Prevention Specialist will be responsible for providing triage, assessment, and prevention services to families who are applying for Emergency Assistance at the Newmarket Square DHCD Office. The Prevention Specialist will design and implement an intervention in partnership with each family to prevent them from falling into homelessness. This position is housed at the Newmarket Square DHCD Office at 1010 Mass Ave.

Responsibilities
  • Meet each family who is applying for Emergency Assistance with respect and compassion;
  • Conduct in-depth assessment with each family to obtain relevant information regarding their immediate need and/or housing history, obstacles and options.
  • Engage the family in a discussion to brainstorm about potential housing solutions and work together to explore each option and come up with a plan that is best for this family;
  • Negotiate with landlords and property managers on behalf of families for best options and opportunities.
  • Coordinate rental assistance strategies and applications, using all available resources.
  • Develop comprehensive housing plans with each family which should include clear action steps for each party to follow-up;
  • Identify other needed services and make referrals as appropriate;
  • Complete a detailed budget with each family and determine what level of funding is necessary for the family to be successfully housed;
  • Complete all documentation necessary to access various funding options;
  • Remain up-to-date on housing regulations and programs relevant to program participants;
  • Meet regularly with Project Hope's Diversion Coordinator to review cases and to receive guidance and other program information;
  • Build and foster relationships with staff at the Department of Housing and Community Development;
  • Ensure that all services are documented (e.g. face to face, phone and collateral contacts) in a timely and thorough manner;
  • Document client outcomes and enter client data into database;
  • Attend Housing Department staff meetings at Project Hope, all Project Hope staff meetings, and other trainings and events held at Project Hope;
  • Other duties as assigned by supervisor;
Qualifications
  • 3-5 years of housing search experience and/or case management experience required;
  • A bachelor's degree in social work or a related field or relevant experience preferred;
  • Bilingual (Spanish or Haitian Creole) required.
  • Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues;
  • A strong ability to keep work organized;
  • An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people;
  • A demonstrated ability to work independently;
  • Strong problem-solving skills, patience, and perseverance;
  • Good math, verbal and written communication skills; 
  • Computer proficiency in Microsoft Office Programs required;
Education Requirements:

Bachelor's degree in social work or related field preferred

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Project Hope values diversity in its workforce and candidates from a wide variety of backgrounds are encouraged to apply.

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Community Building

550 Dudley Street
Roxbury, MA 02119

Family Residence

45 Magnolia Street
Dorchester, MA 02125

Contact

Phone: (617) 442-1880
Email: info@prohope.org