Employment

The following positions are available at Project Hope:

Director of Development
Health Starts at Home Housing Case Manager/Care Coordinator

Case Manager/Housing Search Specialist 
Diversion Specialist
Substitute Teacher - Adult Educational Services (AES)


To apply for a position at Project Hope, please send your cover letter and resume to:

Peggy Comfrey
Project Hope
550 Dudley Street
Roxbury, MA 02119

Email: pcomfrey@prohope.org
Fax: 617-238-0473


Director of Development 

POSITION SUMMARY:

Reporting directly to the Executive Director, the Director of Development will partner with the Executive Director, the Board of Directors and other development staff (who are direct reports) to create and execute a comprehensive fundraising program for the organization. The Director of Development will cultivate, solicit and engage foundations, government agencies and individual donors as well as manage fundraising events.

RESPONSIBILITIES :

  • Manage and execute the organization’s individual giving program inclusive of developing an annual fundraising calendar, targeting outreach, prospecting for major donors, writing appeal letters, and partnering with the board and the Executive Director to secure gifts and steward long-term relationships

  • Oversee the grant writing and submission process, ensuring that grant research is conducted to expand prospects, competitive grants are submitted and awarded by private foundations and government entities, reporting is completed in a timely and effective manner and strong and mutually supportive relationships are formed and stewarded with grantors

  • Design, supervise and provide support for several fundraising events each year by developing program content, soliciting financial support, managing logistics and vendor relations and meeting targeted fundraising expectations for each event

  • Work collaboratively with the Executive Director to expand corporate partnerships, ensuring that donors’ goals are aligned with the organization’s needs

  • Staff the Development Committee of the Board of Directors, who help create and execute the fundraising program to ensure that the organization achieves its annual goals

  • Supervise and motivate development staff and contractors, providing leadership, direction, praise and constructive feedback

  • Serve as a proactive member of the organization’s senior leadership team, helping to ensure alignment between program goals, financial realities and fundraising capacity

QUALIFICATIONS :

  • An energetic approach to build, engage and sustain a comprehensive development program that utilizes diverse strategies, well-designed materials and engaging activities

  • Ability to work in partnership with a diverse team, including the Executive Director, board and staff, to collaboratively achieve aggressive fundraising goals

  • Experience partnering with and activating board committees, particularly a development committee

  • Comfort with and a practiced approach to soliciting major gifts from individuals

  • Ability to conduct grant research and collaborate with internal teams to write and submit exceptional grant applications, steward grantor relationships and manage grant reporting in a timely and accurate manner

  • A demonstrated commitment to the community served by the organization (predominately low-income, racially and ethnically diverse populations) and a belief that diverse opinions and perspectives produce greater results

  • Self-motivated and highly organized, with the ability to work well under pressure as part of a diverse team

  • At least 5 years of experience as a multi-faceted fundraiser for a nonprofit

  • Excellent English written and verbal communication skills

  • Knowledge of and experience with fundraising databases would be beneficial

EDUCATION REQUIREMENTS:
Bachelor’s required; Master’s preferred

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Health Starts at Home Housing Case Manager/Care Coordinator

POSITION SUMMARY:
Reporting to the Director of Housing Services, the Care Coordinator will be responsible for providing housing and case management assistance to families who are experiencing housing instability. The Care Coordinator will be responsible for assessing each family, linking them to needed services and providing follow-up case management services to ensure stability.

RESPONSIBILITIES :

  • Accept referrals from Boston Medical Center Emergency Department. Families will be screened by Children’s Health Watch staff and if eligible, they will be referred to Project Hope;

  • Build trust with each family, and conduct a non-judgmental, strength-based assessment of the family’s housing situation and overall strengths and needs;

  • Work together with each family to develop an Individualized Family Service Plan, which will include a plan to address the family’s housing crisis;

  • Address the family’s immediate housing need by providing housing search, referring to Boston Housing Authority, obtaining flexible funding, or negotiating with the landlord, Housing Authority or Property Manager to prevent an eviction; 

  • Refer families to Nuestra Comunidad for benefits maximization and financial literacy and coaching and connect with Nuestra staff to ensure coordination of services;

  • Refer families with legal needs to the Medical-Legal Partnership.

  • Connect the family with needed resources and services and follow-up with the family service plan;

  • Assess education and workforce development needs and make referrals to Project Hope’s Adult Education Department, Workforce Development Department, or external adult basic education, job preparation or employment programs;

  • Once the immediate housing crisis has been resolved and the tenancy has been stabilized or the family has been placed into new housing, provide ongoing case management support, work together to set goals, and follow-up to assist the family in reaching these goals.

  • Attend training on the Problem-Solving Education model and incorporate these techniques into the approach with families;

  • Attend other internal case manager trainings and meetings and outside trainings as needed;

  • Attend regular department staff meetings, all Project Hope staff meetings, and case reviews, as needed.

  • Enter all data into Efforts to Outcomes (ETO) including but not limited to: case notes, assessments, and housing outcomes;

  • Cultivate knowledge of area resources and benefit programs and participate in established collaborations with other agencies;

  • Communicate effectively with other agencies participating in this collaboration, including Children’s Health Watch, Boston Housing Authority, Medical Legal Partnership, and Nuestra Comunidad;

  • Other duties as assigned by supervisor.

QUALIFICATIONS :

  • 3-5 years of housing search experience and/or case management experience required;

  • A bachelor’s degree in social work or a related field preferred;

  • Proven ability and experience working successfully with high risk families, communities, and culturally diverse populations.  Knowledge of poverty issues/concerns and resources.

  • Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues;

  • An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people;

  • A demonstrated ability to work independently;

  • Possess excellent interpersonal skills, demonstrate healthy relationship building and maintain well established professional boundaries with families.

  • Excellent written and oral communication skills, as well as organizational and time management skills.

  • Bilingual (Spanish) required.

EDUCATION REQUIREMENTS:
A bachelor’s degree in social work or a related field preferred 

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Case Manager/Housing Search Specialist 

POSITION SUMMARY:
Reporting to the Director of Housing and Case Management, the Case Manager/Housing Search Specialist will be responsible for providing housing search/placement and case management assistance to homeless families with children in partnership with the Boston Public Schools.  The Case Manager / Housing Search Specialist is also responsible for building and fostering relationships with staff at the Boston Housing Authority, school guidance counselors, staff at the Dudley Street Neighborhood Initiative, staff at Higher Ground and local landlords and Property Managers. 

RESPONSIBILITIES :

  • Meet on a regular basis with school staff to identify homeless families and families at-risk of homelessness within each turnaround school
  • Develop comprehensive housing plans with families to ensure steps are identified and supported regarding all housing search needs
  • Assess families, provide case management to all families, develop family service plans, and link them to services and programs, particularly asset development programs
  • Assist families in completing housing applications and obtaining housing interviews
  • Provide follow-up stabilization services to all families for a period of 12 months after placement
  • Remain up-to-date on housing regulations and programs relevant to program participants
  • Meet regularly with Project Hope’s Director of Housing and Case Management to review cases and to receive guidance
  • Build and foster relationships with staff at the Dudley Street Neighborhood Initiative (DSNI), staff at Higher Ground, local management company staff and local landlords
  • Ensure that all services are documented (e.g. face to face, phone and collateral contacts) in a timely and thorough manner
  • Document client outcomes and enter client data into Project Hope’s Efforts-to-Outcome (ETO) database
  • Attend departmental staff meetings
  • Other duties as assigned by supervisor

QUALIFICATIONS :

  • Five years of housing search experience and/or case management experience preferred;

  • A bachelor’s degree in social work or a related field strongly preferred;

  • Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues;

  • A strong ability to keep work organized;

  • An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people;

  • A demonstrated ability to work independently;

  • Strong problem-solving skills, patience, and perseverance;

  • Good math, verbal and written communication skills; 

  • Computer proficiency in Microsoft Office Programs required; 

  • Bilingual (Spanish or Cape Verdean Creole) required.

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Diversion Specialist

POSITION SUMMARY:

Reporting to the Project Hope Diversion Coordinator, the Diversion Specialist will be responsible for providing triage, assessment, and diversion services to families who have applied for Emergency Assistance at the DHCD office at 1010 Mass. Ave. in Boston.  The Diversion Specialist will explore all possible options with each family and consider creative solutions to solve their current housing crisis.  This staff person will utilize his/her resources in the community and reach out to outside communities to identify possible housing options to successfully divert families from shelter and into alternative housing options. This position is housed at the DHCD office at 1010 Mass. Ave., Boston.

 RESPONSIBILITIES :

  • Meet each family who is applying for Emergency Assistance with respect and compassion 
  • Provide a thorough, strength-based assessment for each family

  • Engage the family in a discussion to brainstorm about potential housing solutions and work together to explore each option and come up with a plan that is best for this family

  • Develop comprehensive housing plans with each family which should include clear action steps for each party to follow-up

  • Identify other needed services and make referrals as appropriate

  • Assist families in contacting landlords, completing housing applications and other paperwork as necessary

  • Complete a detailed budget with each family and determine what level of funding is necessary for the family to be successfully housed

  • Complete all documentation necessary to access various funding options

  • Remain up-to-date on housing regulations and programs relevant to program participants

  • Meet regularly with Project Hope’s Diversion Coordinator to review cases and to receive guidance and other program information

  • Build and foster relationships with staff at the Department of Housing and Community Development

  • Ensure that all services are documented (e.g. face to face, phone and collateral contacts) in a timely and thorough manner

  • Document client outcomes and enter client data into database

  • Attend Housing Department staff meetings at Project Hope, all Project Hope staff meetings, and other trainings and events held at Project Hope

  • Other duties as assigned by supervisor

QUALIFICATIONS :

  • 3-5 years of housing search experience and/or case management experience required

  • Fluency in Spanish, English

  • Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues

  • A strong ability to keep work organized

  • An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people

  • A demonstrated ability to work independently

  • Strong problem-solving skills, patience, and perseverance

  • Good math, verbal and written communication skills

  • Computer proficiency in Microsoft Office Programs required

  • Bilingual candidates are encouraged to apply

EDUCATION REQUIREMENTS:
A bachelor’s degree in social work or a related field or relevant experience preferred

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Substitute Teacher - AES

Position Summary

Project Hope has a full service Adult Education Services Department, offering Adult Basic Education (which includes math, reading, social studies and science) classes as well as ESOL to a full range of adult learners from the community. We seek qualified substitute teachers who can serve on an "on call" basis to cover short and longer term absences. Classes are held Mondays through Thursdays between 9:30 a.m. and 3:30 p.m. Substitutes will be responsible for delivering prepared content material.

There is no guarantee of any particular number of minimum of hours.

Qualifications
  • Candidates should possess a background in education
  • Experience teaching adults
  • Be able to respond promptly and reliably to requests for substitution
  • Able to communicate and deliver class material effectively

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Project Hope values diversity in its workforce and candidates from a wide variety of backgrounds are encouraged to apply.