Employment

The following positions are available at Project Hope:


To apply for a position at Project Hope, please send your cover letter and resume to:

Peggy Comfrey
Project Hope
550 Dudley Street
Roxbury, MA 02119

Email: pcomfrey@prohope.org
Fax: 617-238-0473


Adult Education Advocate/Case Manager

Position Summary

In collaboration with the Director and Instructors, the Education Advocate supports the retention of learners by providing individual case management and fostering an environment of mutuality between the Advocate and the students. S/he is responsible for coordinating and managing the intake, orientation and advising of potential students.  The Educational Advocate reports to the Director of Adult Education Services. 

RESPONSIBILITIES
    • Provide educational and career counseling, support, and referrals 
    • Coordinate the Intake process: Orientation, Interviews, and assessments; including SMARTT/ETO data entry 
    • Collaborate with Workforce Development department to provide students with on-going work readiness and employment opportunities.  
    • Create and maintain an educational/Career goal sheet for each student. Work in conjunction with students to address short and long term goals 
    • Maintain regular contact with participants regarding academic progress and barriers and/or challenges 
    • Link participants to financial supports and social services as needed 
    • Maintain participant case notes and supporting documentation in case files and Efforts to Outcomes (ETO) database. 
    • Communicate on a regular basis with instructors and Director re: students’ academic and personal progress or challenges 
    • Participate in team meetings, in-service trainings and program planning sessions 
    • Other duties as assigned 

 Qualifications: 

    • Commitment to Project Hope’s mission and values 
    • Experience in case management, academic advising or related social services 
    • Proficient in MS office and Internet applications 
    • Knowledge of local educational resources, social services, and career centers 
    • Superior interpersonal, communication and organizational skills. 
    • Ability to work well in a team-centered environment 
    • Cultural competency and experience working with racially and socio-economically diverse populations 
    • Fluency in Spanish, Cape Verdean Creole, Haitian Creole, Arabic, or Somalian preferred. 

 Education Requirements: 

  • Bachelor’s degree in Social Work, Human Services, Counseling or related field. 

Career Coach

The WDEP Career Coach will increase employer partner base, increase outreach/ referrals sources, provide job search support and conduct workshops for Project Hope participants enrolled in Workforce Development, Adult Educational Services and other Project Hope programs.  The WDEP Career Coach will collaborate with other workforce development stakeholders to develop workforce strategies that benefit participants and stay informed with current labor market trends, recruitment practices and labor needs. The WDEP Career Coach will work in partnership with the WDEP Case Manager and WDEP Instructor to assist participants.

RESPONSIBILITIES
  • Conduct workshops and provide one-on-one services to prepare clients for successful job search, employment and job retention
  • Work in conjunction with WDEP Instructor to develop and refine client resumes and cover letters
  • Assist participants in identifying employment opportunities and facilitate contact with appropriate employers
  • Connect with participants via email, phone or in person on a regular basis to initiate and support completion of job search action steps
  • Support participants in all aspects of their job search both in group sessions and individually.  This includes assistance with employment applications, professional interviewing attire, travel to interviews, interview prep, etc.
  • Work as a member of the Workforce Development & Employment Partnerships team to ensure established division enrollment, graduation, placement and retention goals are achieved through strategic outreach
  • Complete component reports as required for grants and/or service agreements that are related to job placement and retention services
  • Maintain up-to-date client information (e.g., address, telephone number, employment information, etc.), case notes, and supporting documentation in case file and the Client Tracking Database to ensure all required documents are included, kept confidential, and meet standards
  • Establish relationship with employers to create employment opportunities with an emphasis on jobs with a career pathway
  • Place clients with program employer partners as appropriate
  • Provide post-placement services including follow-up with job-seeker and employer
  • Document client interaction and program activities in the client database (ETO) in a timely manner
  • Other duties as assigned by the Director of Workforce Development & Employer Partnerships
QUALIFICATIONS
  • Commitment to Project Hope’s mission and values
  • Demonstrated knowledge of resume development, cover letters, thank you letters, job search strategies and support
  • Minimum of 3 or more years of experience as a Career Coach
  • Experience conducting workshops
  • Model appropriate employability skills for dress, language, professionalism and work habits
  • Significant content knowledge of and experience in workforce development with a focus on low income community members and/or homeless families
  • Knowledge, skills and abilities in computer-based systems and Internet services to assist individuals in job search
  • Knowledge of employment trends and the ability to assess employer needs
  • Excellent communication skills including oral, written and organizational skills
  • Self-starter, resourceful, team player with the ability to manage multiple programs
  • Proficiency in MS Office and Internet applications and ability to develop proficiency in the Efforts to Outcomes database required
  • Ability to work well with internal and external service providers to promote coordinated client service delivery
  • Thorough understanding of healthy client relationship boundaries
  • Strong personal interest in issues of employment / homelessness prevention / education / poverty / etc. in Boston
EDUCATION REQUIREMENTS 

Academic Degree: BA / BS in Human Services or related field preferred

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Development Manager

The Development Manager will be responsible for supporting the fundraising required to grow Project Hope’s visibility in the community through special events, donor appeals and communications, as well as volunteer engagement. The Manager will work closely with the Director of Development to increase Project Hope’s support from private foundations and corporations through strategy development, prospecting and cultivation, and portfolio management.

RESPONSIBILITIES

Strategy 

  • Partner with the Director of Development to develop and carry out annual comprehensive development strategy.
  • Participate in and initiate planning activities that strengthen engagement, cultivation, visibility, and other aspects of agency fundraising and sustainability.

Events

  • Manage Rise & Shine, Project Hope’s signature annual breakfast event. Work closely with Board of Directors, Welcoming Committee, Community Ambassadors and staff to develop event program, sponsorship plan and ensure quality and success in all aspects of event.
  • Partner with Director of Development to identify and carry out intimate friend/fund raising special events, including house parties, throughout the year.
  • Oversee all aspects of Project Hope Boston Marathon team and fundraising efforts.

Communications 

  • Support agency departments in creating marketing materials, info graphics, flyers and other outreach to promote ongoing and upcoming offerings.
  • Oversee outsourcing of graphic design and other consultative services related to communications
  • Create and distribute affective content for donors and external audiences, including press releases, winter appeal, annual report and quarterly newsletters.
  • Create and execute plan to increase Project Hope’s social media presence and sophistication. Manage Project Hope website and social media posts. Evaluate and refine current process for sharing and receiving content from each program for external communications.
  • Oversee efforts to create a compelling video for Rise & Shine. Work closely with staff, volunteers and contracted consultants in all aspects of production.

Private Foundations 

  • Lead targeted research on new grant opportunities that support Project Hope programming.
  • Recommend engagement strategies and relationship-building activities required to engage foundations. 
  • Maintain grants calendar with proposal deadlines, current status, next steps and outcomes. Ensure execution on cultivation activities and reporting for all renewals.

 Volunteer Engagement  

  • Work closely with Development team to formalize Project Hope volunteer program to offer concrete one-time and ongoing opportunities for corporate and community engagement that meet program and agency needs.
  • Oversee Project Hope School Back Pack and Holiday Gift drives to ensure success in engaging community to collect and distribute supplies and gifts for 500 children whose families participate in Project Hope programs.
  • Seek new and manage existing corporate volunteer relationships. Ensure quality outreach and follow up with each. Work closely with Director of Development to identify and pursue funding opportunities as a result of in kind or volunteer partnerships.
  • Contribute to the Development team’s support of Project Hope’s Speaker’s Bureau. Work closely with Development Associate and planning committee to support membership recruitment, skills development, with a focus on engaging members in fundraising and community outreach activities.
QUALIFICATIONS
  • 1-3 years of previous fundraising experience strongly preferred
  • 3-5 years of professional experience entailing a significant degree of project management as well as communication with external as well as internal stakeholders. 
  • Comfort operating in an entrepreneurial, fast paced and resource-limited environment.  Energized by the opportunity to build relationships of support for Project Hope’s mission.
  • Results-driven; excellent time and project management skills
  • Strong team orientation, ability to provide and accept feedback, and ability to work effectively in collaboration with diverse groups of people
  • Highly developed interpersonal skills, excellent oral presentation and written skills
  • Demonstrated skill in MS Word, PowerPoint, and Excel.  Skill with relational databases (including SalesForce) preferred
  • Ability to model Project Hope’s commitment to mutuality with all internal and external relationships.
  • Occasional bending and lifting up to 20 lbs.
Education requirements 

Bachelor's degree strongly preferred. 

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Maintenance Worker

The Maintenance Worker will assist the Maintenance Coordinator with all necessary functions to ensure on-going operations, maintenance and upkeep of the Project Hope buildings. The Maintenance Worker reports to the Maintenance Coordinator and has flexible hours in accordance with building and scheduling needs, including response to building emergencies.

RESPONSIBILITIES
  • Perform repair or general maintenance work of facilities, buildings, grounds, and equipment at various sites including electrical, carpentry, plumbing, and painting tasks.
  • Repair and treat structures such as showers, floors, sinks, walls, carpets and roofs.
  • Service kitchen, appliances, restrooms and emergency equipment. Report mechanical malfunctions.\

  • Move and assist in transportation of furniture and equipment.

  • Assist with monitoring and performing monthly and annual maintenance needs.

  • Perform minor repairs and adjustment of locks on cabinets, locks, closets, desks, doors and windows, change filters in HVAC units.  Hang pictures, patch walls, respond to plumbing emergencies, etc.

  • Assist with Monitoring of security system.

  • Serve as on-site custodian/security during evening and weekend events (as needed).

  • Other duties as assigned

QUALIFICATIONS
  • Ability and experience with minor repairs, maintenance and custodial duties.
  • Knowledge of HVAC, fire, safety, security and elevator systems and inspections.
  • Willingness to learn and maintain green/Leed certification standards and procedures.
  • Ability to respond to building emergencies.
  • Ability to efficiently and safely use power and hand tools.
  • Valid MA Driver’s License preferred.
  • Flexibility in schedule.
  • Ability to establish and maintain effective and cooperative working relationships.
  • Experience working in diverse communities.
  • Written and oral communication skills.
  • Bilingual in Spanish and English preferred.
  • Physical Requirements - Click Here

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Substitute Teacher - AES

Position Summary

Project Hope has a full service Adult Education Services Department, offering Adult Basic Education (which includes math, reading, social studies and science) classes as well as ESOL to a full range of adult learners from the community. We seek qualified substitute teachers who can serve on an "on call" basis to cover short and longer term absences. Classes are held Mondays through Thursdays between 9:30 a.m. and 3:30 p.m. Substitutes will be responsible for delivering prepared content material.

There is no guarantee of any particular number of minimum of hours.

Qualifications
  • Candidates should possess a background in education
  • Experience teaching adults
  • Be able to respond promptly and reliably to requests for substitution
  • Able to communicate and deliver class material effectively

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Project Hope values diversity in its workforce and candidates from a wide variety of backgrounds are encouraged to apply.