To apply for a position at Project Hope, please send your cover letter and resume to:
550 Dudley Street
Roxbury, MA 02119
Reporting to the Director of Housing and Case Management, the Case Manager/Housing Search Specialist will be responsible for providing housing search/placement and case management assistance to homeless families with children in partnership with the Boston Public Schools. The Case Manager / Housing Search Specialist is also responsible for building and fostering relationships with staff at the Boston Housing Authority, school guidance counselors, staff at the Dudley Street Neighborhood Initiative, staff at Higher Ground and local landlords and Property Managers.
Five years of housing search experience and/or case management experience preferred;
A bachelor’s degree in social work or a related field strongly preferred;
Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues;
A strong ability to keep work organized;
An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people;
A demonstrated ability to work independently;
Strong problem-solving skills, patience, and perseverance;
Good math, verbal and written communication skills;
Computer proficiency in Microsoft Office Programs required;
Bilingual (Spanish or Cape Verdean Creole) required.
Reporting to the Project Hope Diversion Coordinator, the Diversion Specialist will be responsible for providing triage, assessment, and diversion services to families who have applied for Emergency Assistance at the DHCD office at 1010 Mass. Ave. in Boston. The Diversion Specialist will explore all possible options with each family and consider creative solutions to solve their current housing crisis. This staff person will utilize his/her resources in the community and reach out to outside communities to identify possible housing options to successfully divert families from shelter and into alternative housing options. This position is housed at the DHCD office at 1010 Mass. Ave., Boston.
Provide a thorough, strength-based assessment for each family
Engage the family in a discussion to brainstorm about potential housing solutions and work together to explore each option and come up with a plan that is best for this family
Develop comprehensive housing plans with each family which should include clear action steps for each party to follow-up
Identify other needed services and make referrals as appropriate
Assist families in contacting landlords, completing housing applications and other paperwork as necessary
Complete a detailed budget with each family and determine what level of funding is necessary for the family to be successfully housed
Complete all documentation necessary to access various funding options
Remain up-to-date on housing regulations and programs relevant to program participants
Meet regularly with Project Hope’s Diversion Coordinator to review cases and to receive guidance and other program information
Build and foster relationships with staff at the Department of Housing and Community Development
Ensure that all services are documented (e.g. face to face, phone and collateral contacts) in a timely and thorough manner
Document client outcomes and enter client data into database
Attend Housing Department staff meetings at Project Hope, all Project Hope staff meetings, and other trainings and events held at Project Hope
Other duties as assigned by supervisor
3-5 years of housing search experience and/or case management experience required
Fluency in Spanish, English
Ability to work with and set appropriate boundaries with clients who may have mental health, substance abuse, and/or domestic violence issues
A strong ability to keep work organized
An ability to work closely with a team of direct service staff, as well as an ability to work with a diverse group of people
A demonstrated ability to work independently
Strong problem-solving skills, patience, and perseverance
Good math, verbal and written communication skills
Computer proficiency in Microsoft Office Programs required
Bilingual candidates are encouraged to apply
A bachelor’s degree in social work or a related field or relevant experience preferred
Project Hope has a full service Adult Education Services Department, offering Adult Basic Education (which includes math, reading, social studies and science) classes as well as ESOL to a full range of adult learners from the community. We seek qualified substitute teachers who can serve on an "on call" basis to cover short and longer term absences. Classes are held Mondays through Thursdays between 9:30 a.m. and 3:30 p.m. Substitutes will be responsible for delivering prepared content material.
There is no guarantee of any particular number of minimum of hours.
Project Hope values diversity in its workforce and candidates from a wide variety of backgrounds are encouraged to apply.